Privacy Policy
Effective date: September 14, 2026
Skycrest Media LLC ("Skycrest," "we," "us," or "our") provides media, marketing, advertising, automation, website analysis, consultation, and related business services. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit skycrestai.com, use the FLOW Conversion Score or another Skycrest tool, submit a form, schedule a call, communicate with us, or purchase or use our services.
1. Information We Collect
Information you provide
We may collect your name, business name, website address, ZIP code, email address, telephone number, form responses, communications, appointment details, service preferences, consent selections, and information you submit when requesting a report, consultation, quote, or service.
If you purchase services, we and our payment providers may collect transaction, billing, and payment-related information. Payment-card details are handled by the payment provider according to its own privacy and security practices.
Information collected automatically
When you use our sites or tools, we may collect IP address, device and browser information, approximate location derived from an IP address, pages viewed, referring pages, dates and times, interactions, cookies or similar technologies, advertising and analytics identifiers, and campaign-attribution information such as UTM parameters, source, click identifiers, and conversion events.
Website analysis and generated information
When you use an analyzer, we may process the website address and other information you submit, publicly available content from that website or marketing presence, and technical observations needed to produce a score or report. We may generate a FLOW score, detected page type, category scores, recommendations, priorities, report history, lead status, and recommended services. Automated results are estimates based on available information and may be incomplete or inaccurate.
2. How We Use Information
- Provide, operate, personalize, and improve our sites, tools, reports, and services.
- Analyze submitted websites and generate requested scores and recommendations.
- Respond to inquiries, schedule and manage appointments, and provide customer support.
- Create or update contact and opportunity records and route requests to our team.
- Send requested reports, appointment information, service messages, and, when permitted, marketing communications.
- Measure traffic, advertising attribution, conversions, and campaign performance.
- Process purchases, administer accounts, and maintain business records.
- Detect misuse, protect security, prevent fraud, and troubleshoot problems.
- Comply with law, enforce agreements, and establish or defend legal claims.
- Support corporate transactions such as a financing, merger, acquisition, or sale of assets.
3. How We Disclose Information
We may disclose information to vendors and service providers that help us operate our business, including website and application hosting, customer relationship management, automation, communications, calendar and scheduling, payment processing, analytics, advertising, artificial intelligence or website-analysis services, security, and professional advisers. Depending on the service enabled, these providers may include HighLevel and advertising or analytics platforms such as Meta or Google.
We may also disclose information when required by law; to protect the rights, safety, or property of Skycrest, our customers, or others; in connection with a business transaction; or with your direction or consent.
We do not sell personal information for money. Some privacy laws may treat certain disclosures of identifiers or internet activity to advertising and analytics providers as a "sale," "sharing," or targeted advertising. You may contact us to request information about available choices or rights.
4. Cookies, Analytics, and Advertising
We may use cookies, pixels, local storage, and similar technologies to keep sites functioning, remember preferences, understand traffic, attribute leads and conversions, and measure or improve advertising. Where required, we will request consent or provide controls. Browser settings may allow you to block or delete cookies, although some features may then work differently.
5. Email and Text Messages
If you provide an email address or telephone number, we may send information you request, reports, appointment reminders, account or service updates, and other transactional messages. If you separately consent to marketing, we may also send promotional email or text messages. Consent to marketing messages is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out of text messages or HELP for help. You may use the unsubscribe link in a marketing email. We may still send non-marketing messages needed to provide a requested service or administer an existing relationship.
6. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and transaction records, resolve disputes, enforce agreements, and meet legal, accounting, or security obligations. Retention periods vary based on the type of information and why it was collected.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No storage or transmission method is completely secure, so we cannot guarantee absolute security.
8. Your Privacy Choices and Rights
You may ask to access, correct, or delete personal information, or to receive information about how it is used or disclosed. Depending on where you live, you may also have rights to a copy of certain information, to limit or object to some processing, to opt out of certain advertising-related disclosures, or to appeal a denied request.
To make a request, email [email protected] or call (208) 607-3289. We may need to verify your identity and authority before completing a request. Authorized agents may be required to provide proof of authority. We will not unlawfully discriminate against you for exercising an applicable privacy right.
9. Third-Party Sites and Services
Our sites may link to third-party sites or use third-party services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
10. Children's Privacy
Our sites and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided such information, contact us so we can address it.
11. United States Processing
Skycrest operates in the United States. Information may be processed and stored in the United States or other countries where our service providers operate, subject to applicable law.
12. Changes to This Policy
We may update this Policy from time to time. We will post the revised version with a new effective date. If required by law, we will provide additional notice.